Shipping Policy

AUSTRALIAN SHIPPING

  • $6 FLAT RATE shipping on all domestic orders (Standard Post)
  • $10 FLAT RATE (Express Post)
  • FREE shipping on orders of $50 AUD or more 
  • Orders will be dispatched within 1-3 business days from the date of order.
  • Orders that are placed over the weekend will be shipped the next business day
  • All orders are sent with tracking information

INTERNATIONAL SHIPPING

  • We ship selected products to international location
  • By default we use Australia Post Standard International rates. These rates are very reasonable and the service is highly reliable. At checkout you have the option to upgrade to Express
  • International shipping rates are based on weight, volume and destination
  • Please contact us if you would prefer to use a courier service (e.g. Fedex, DHL etc).

Indicative international shipping times (Australia Post): 

  • USA: standard (10-15 business days); express (7-10 business days)
  • Israelstandard (15-20 business days); express (20-25 business days)
  • Taiwanstandard (7-14 business days); express (5-12 business days)
  • Belgiumstandard (10-15 business days); express (6-9 business days)

    For international destinations it is very important that:

    • you ensure your address details associated with your account are accurate
    • you include any special shipping instructions at time of purchase
    • you are familiar with your local customs and importation regulations. We cannot accept responsibility for non-delivery due to goods being held or penalties incurred resulting from failure to adhere to these instructions