Shipping Policy
AUSTRALIAN SHIPPING
- $6 FLAT RATE shipping on all domestic orders (Standard Post)
- $10 FLAT RATE (Express Post)
- FREE shipping on orders of $50 AUD or more
- Orders will be dispatched within 1-3 business days from the date of order.
- Orders that are placed over the weekend will be shipped the next business day
- All orders are sent with tracking information
INTERNATIONAL SHIPPING
- We ship selected products to international location
- By default we use Australia Post Standard International rates. These rates are very reasonable and the service is highly reliable. At checkout you have the option to upgrade to Express
- International shipping rates are based on weight, volume and destination
- Please contact us if you would prefer to use a courier service (e.g. Fedex, DHL etc).
Indicative international shipping times (Australia Post):
- USA: standard (10-15 business days); express (7-10 business days)
- Israel: standard (15-20 business days); express (20-25 business days)
- Taiwan: standard (7-14 business days); express (5-12 business days)
- Belgium: standard (10-15 business days); express (6-9 business days)
For international destinations it is very important that:
- you ensure your address details associated with your account are accurate
- you include any special shipping instructions at time of purchase
- you are familiar with your local customs and importation regulations. We cannot accept responsibility for non-delivery due to goods being held or penalties incurred resulting from failure to adhere to these instructions